SDR BDR CRM Manager Sales or Customer Success Specialist

На данный момент B2B CRM Manager.

Мои компетенции и опыт

B2B sales and account management professional with 4+ years in sales and customer service, selling to US and Canadian businesses. I averaged нужен доступ к резюме % of revenue target and was promoted from B2B Sales Specialist to CRM Manager within six months of active selling. I’m now moving into software and tech sales, where I can apply the same closing discipline to technical products and keep growing as fast as I can.

Recent experience: National Pen (North American Market) (Oct 2025 – Oct 2026)

• Handled 120+ client interactions a day through cold outreach and consultative selling across the US and Canada. I found the decision-maker, qualified leads, handled objections, built tailored quotes, negotiated pricing and closed.
• Closed a deal of approximately $24K with a large Canadian non-profit, owning the whole pipeline and coordinating a board of directors. Closed a unified deal of approximately $31K with a new US real estate brokerage group in about 1.5 months. Its agents kept reordering with me individually.
• As a CRM Manager, I ran a curated portfolio of high-value B2B accounts focused on retention, repeat orders and long-term account value, and beat my earlier revenue on a smaller portfolio by deepening relationships.
• Earlier: Transcom (inbound and outbound sales, met or exceeded KPIs) and Assist Digital (60+ interactions a day, 97% customer satisfaction).

Skills: B2B consultative selling, cold calling and outbound prospecting, lead qualification, needs discovery, objection handling, pricing negotiation, quoting, upselling, closing, CRM, Microsoft Office.

Education and learning: MA in Intercultural Studies (thesis in final stage), BA in English Language, Civilization and Literature, and an Erasmus+ semester at the University of Bergen, Norway. To prepare for the move into tech sales, I’m studying HubSpot and Coursera courses alongside Cialdini’s Influence: The Psychology of Persuasion.

Languages: Arabic (native), English (native proficiency), French (limited).

Work setup: I’m based in Tunisia and fully set up to work as an independent contractor, handling my own local tax (IRPP) compliance, or through an Employer of Record such as Deel or нужен доступ к резюме if you prefer a traditional employment setup.

Contact: нужен доступ к резюме | нужен доступ к резюме | нужен доступ к резюме

Desired role field: SDR, BDR, Account Executive or Account Manager.